Common Questions and Answers

Q:  What forms of payment do you accept?
A:  The preferred payment method is by purchasing online, via PayPal, where you can use your credit or debit card, direct payment from bank account or payment from your PayPal balance.  Failing that, money orders/cashier's checks via snail mail, or only if absolutely necessary, UPS or USPS COD.

Q:  Are there any fees to use COD?
A:  Yes.  The fee for COD is $10 over the cost of the order.

Q:  How do I sign up for PayPal?
A:  You are signed up automatically when you check out, if you wish.  If you want to sign up ahead of time, follow this link:  https://www.paypal.com/us/mrb/pal=XPJVKX8HCT5EN

Q:  Do you stock all the parts you sell?
A:  Unless advised otherwise on the site, i.e. ‘special order’, you can consider the parts to be in stock, i.e. they are actually in stock, or should be by the shipping date for your order.  I do not stock any of the parts from other vendors - those parts are all drop shipped directly from the vendor.  Exceptions occur from time to time, so please let us know if you need your parts by a particular date.

Q:  What if the part I need is not on your list?
A:  If it is not in our current website, we don’t sell it.  Exceptions to this, of course, are parts from our aftermarket suppliers, such as Performance Plus, and TCE, and a few of our ‘black ops’ project parts like HD gearsets and a few other goodies that we have not yet put up on our site.  If the part is in the Old Website Info section, it is there for information only – we no longer sell it.  See the Old Website Info section for more information.

Q:  How do you ship?
A:  We generally ship the most economical way, either by USPS Priority Post for medium to smaller packages < 0.3 cubic feet or < 4 lb, or by  UPS Ground for bulkier orders.  Faster delivery services are available at extra cost

Q:  Do you provide UPS/USPS tracking numbers?
A:  Yes.   The USPS number is a ‘Delivery Conformation’ number, which is used to confirm delivery only, and this is not a true tracking number.

Q:  When do you ship?
A:  See Shipping Information

Q:  How long to the parts take to arrive?
A:  See Shipping Information

Q:  Why do the prices change so often?
A:  Ford changes their prices every quarter, and since my prices are based on Ford's prices, thus my prices are also affected.

Q:  PayPal won't let me send $2,000.  Why?
A:  PayPal has a limit of $2,000 for unverified users.  Either complete the registration process by registering a bank account, or use another method of payment.

Q:  I don't want to register my bank account with PayPal because I am concerned about security, but need to charge more than $2,000.  What do you recommend?
A:  Open a separate savings account to use to complete the PayPal Registration.  Since this account is a savings account, and not a checking account, nobody can write checks on it, even if they have your account information.  As well, since there won't be any money in the account, nobody can take any out.   Or you can use a money order.

Q:  Why do you show part listings for parts that you show as obsolete?
A:  For information only

Q:  Who owns/runs SHO NUT Performance?

A:  SHO NUT Performance is a family business, owned and operated by Joshua and Julie Teixeira.

Q:  Do you have any references?
A:  Check out this Feedback page.

Q:  What if I have more questions?
A:  See the Contact Us page.

Updated 11/2/06

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