Contact
Information
Please note
that we are not a large company, so we don’t have an army of people answering
e-mail and giving advice. We try and
channel our time and energy to giving timely service in shipping parts, and
providing good pricing. Thus if you
e-mail us, please don’t expect an instant answer. It may take us a day or two (or more) to get back to you. We generally answer e-mail relating to
orders before other e-mail, so if your question does not relate to an order, it
may take us longer to get back to you.
If your
question is ‘Do you have ___?’, please search our site first by using our Search function.
If your
question is ‘When will my order be shipped/arrive?’, please refer to our Shipping_and_Ordering_Information page.
If you have
a question about a part, read the description in the link in the part
name. If you can’t find the part, or
the part name does not have a link, try our Search
function, and look for the part name.
If you have
a general question, please be sure to read our FAQ.
If you are
looking for a part that we don’t have on our site, please don’t ask for it,
since we don’t sell it. Exceptions to
this, of course, are parts from our aftermarket suppliers, such as Performance
Plus, and TCE, and a few of our ‘black ops’ project parts like HD gearsets,
cams, forged pistons and a few other goodies that we have not yet put up on our
site.
Of course,
if you are looking for SHO info, a good place to visit is the SHOtimes FAQ, for which we are the official
vendor.
If you need
an answer right away on something, or even just plain technical advice, you will
get a faster answer from the SHO mailing lists, which we support (financially).
- The
SHOforum: http://www.shoforum.com
- For the
SHOTimes mailing list: http://www.team.net/mailman/listinfo/shotimes
to subscribe to the SHOtimes mailing list (350+ members with over 100 emails a
day, so choose digest form)
- For the
and TechSHO mailing list http://www.topica.com/lists/techsho
for fewer members and emails, and more technically oriented
- For the
Delphi Forum: http://forums.delphiforums.com/SHOtimes/start,
and hit the "Login" button at the top to register.
If you are
looking for a part that existed on our old website, but not on the new one, we
don’t sell it any more, so please don’t ask.
For more information, please see the Old
Website Info.
If you’ve
searched our site for the part you are looking for, have read the FAQ’s, are
not requesting a part we don’t sell, and still have a question that the mailing
lists can’t answer, you can e-mail us at:
if your
e-mail bounces, use (remove space and substitute an @) shonutforward hotmail.com
Again, recall
that it may take us a day or two (or more) to get back to you.
Thanks!